The Success Zone

Recently I wrote of the 5 hallmarks of a great listener. In summary, these were: Quiet mind listening Full observational attention on the speaker Listening for the speaker, not for you Absence of agenda, assumption, advice and judgment High self awareness Perhaps not surprisingly, great listeners are quite rare in our current world. Try counting [...]

So you think you are a great listener? Test yourself against these five traits and see how well you do. Give yourself a rating from 1 to 5 on each trait (1 is rarely or poorly expressed, 5 is habitually and permanently a part of the way you listen). 1. Quiet mind listening Great listeners [...]

5. Judgement and Assumption Your brain is particularly ‘wired’ to present you with what you are expecting to see. It is wired for assumption: If you are about to buy a brand new red BMW, it is amazing how many red BMWs you see. When you label students, when you give them what you think [...]

There are many ways that we can disengage another buy applying conversation-killing habits. Oftentimes we don’t even know that we have reduced the engagement. The secret element of connection with another person is attention. Not just any attention – authentic attention on them for them. Each of the conversation killers listed below act in some [...]