The Success Zone

Image by Roland Urbanek via Flickr Performance management has five major steps.  First, the development of an over-riding purpose, the values that underpin the purpose, the standards of behaviour that express the values and a strategy to achieve the purpose with annual implementation plans. Second, the selection and recruitment of new staff in line with [...]

Image via Wikipedia Some weeks ago now I talked about feedback in various forms.  I should now like to be a bit more systematic in looking at these.  Essentially there are four forms of feedback that are helpful: “If I know what I am trying to do because I have clear, over-riding goals then knowing [...]

Image by Unity. via Flickr Last week I talked about providing feedback and two of the key reasons for doing it.  I would like to take a very different perspective now on what feedback can be.  Perhaps, even, the most valuable form of feedback. I have visited Kids Company (“Kidsco”) in London twice now as [...]

Image via Wikipedia I have been in a lot of discussions recently about feedback and what its purpose – and effect – is.  The discussions have led to this train of thinking. If I know what I am trying to do because I have clear, agreed goals then knowing that feedback is going to be [...]